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Policies & support

Return, Refund & Cancellation Policy

Last updated: October 12, 2026 · Version 2026-10-12

Contact digify.nfc@gmail.com with your order reference and the issue. This draft does not create a fixed no-refund rule or limit mandatory statutory rights. Specific return windows, costs, and service cancellation terms require owner confirmation before publication.

Physical NFC cards

Request cancellation or a correction promptly if you have not yet received your card. The options may differ depending on whether programming, customization, production, or shipment has already occurred. No automatic cancellation cutoff or restocking fee is established here.

For a faulty, damaged, incorrectly programmed, or misdescribed card, explain what is wrong and include only relevant supporting information. Applicable law may provide repair, replacement, refund, or other remedies. We do not require you to give up those rights.

Do not send a return to an assumed address. Ask for instructions first. Return address, eligibility for change-of-mind returns, return postage, and refund timing have not been confirmed. No prepaid-return or technician-visit guarantee is made in this draft.

Website design and AI voice services

The website currently collects service inquiries rather than paid service orders. Scope, milestones, deposits, approvals, delivery, revisions, hosting, and cancellation arrangements should be agreed in writing before work is commissioned.

If work is separately commissioned, cancellation and refund treatment can depend on the agreed scope, work already performed, approved customization, and mandatory rights. No invented nonrefundable deposit, deadline, or blanket exclusion for digital services applies here. Any legally required permission to begin work during a cancellation period must be collected separately where applicable.

Subscriptions and payment disputes

NFC checkout is one-time and does not enroll buyers in a subscription. No service subscription or auto-renewal checkout is implemented. Any future recurring service requires clear separate pricing, renewal and cancellation terms before signup.

For payment discrepancies, contact us with the order reference; do not send full card numbers. Stripe and your payment provider handle applicable payment disputes. This policy does not restrict statutory or provider dispute rights.

How to contact us

Email digify.nfc@gmail.com with the order reference, product/service, and your requested resolution. A response or refund deadline is not promised until the business confirms its process. Rights that cannot be excluded by applicable law take priority over this policy.

Questions? digify.nfc@gmail.com